Terms & Conditions

Originally effective: September 3, 2022  |  Last updated: April 23, 2026  |  Version 2.1

This is a legally binding agreement between any individual, business, or entity who accesses www.nomadpreserve.com (hereafter the "Site"), which is owned and operated by Nomad Preserve, LLC (hereafter the "Company"). By using or accessing the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and any other terms posted on the Site.

If you do not agree to these Terms and Conditions, you are not authorized to access or use the Site.

The Company reserves the right to amend or update these Terms and Conditions from time to time. For material changes, the Company will provide at least 30 days' advance notice via email to the address on file with your account, or by posting a prominent notice on the Site. Upon login following a material update, existing users will be required to review and affirmatively accept the revised Terms and Conditions before accessing the Site. Users who do not accept the updated Terms will not be permitted to access the Site until acceptance is confirmed.

1.  DEFINITIONS

The following terms are used throughout this Agreement and carry the meanings set forth below:

"User(s)" or "Users" means any individual, business, or entity that accesses or uses the Site, including but not limited to Landowners and Hunters. All Users are subject to these Terms and Conditions.

"Landowner(s)" means any person(s), business(es), lessee(s), sub-lessee(s), or other individual or entity that lists a property on the Site for rental or access purposes.

"Hunter(s)" means any User who searches for, requests access to, or books a property listed on the Site. The term Hunter is used for convenience and encompasses all recreational users, including those seeking access for hunting, fishing, trapping, or other outdoor activities offered through the Site.

"Booking" means a confirmed reservation by a Hunter to access a Landowner's property for a defined period, facilitated through the Site.

"Instant Booking" means the booking method used on the Site, by which a Hunter's payment is captured immediately upon checkout. All bookings are confirmed instantly at the time of purchase.

"Platform Fee" means the percentage of each booking's total cost retained by the Company as a service fee, as specified in Section 10.

"Payout" means the disbursement of the full listed booking price from the Company to a Landowner, processed through Stripe Connect. The Platform Fee is paid separately by the Hunter and does not reduce the Landowner's Payout.

"Cancellation Policy" means the refund terms set by each Landowner for their listing, governing whether and how much a Hunter may be refunded upon cancellation, as described in Section 10(d).

"Dispute" means a formal disagreement between a Hunter and Landowner related to a Booking, submitted to the Company for review and resolution in accordance with Section 12.

"Stripe Connect" means the third-party payment infrastructure provided by Stripe, Inc. through which the Company collects Hunter payments and disburses Payouts to Landowners.

"The Agreement," "the Terms," or "these Terms and Conditions" refers to this document in its entirety, as may be amended from time to time.

2.  PURPOSE

The Company operates as a marketplace venue that connects Landowners offering property access with Hunters seeking recreational opportunities. The Company is not a party to any agreement between a Landowner and a Hunter, and cannot be held responsible for any act, omission, or conduct of any User on or near a subject property. The Company's role is limited to facilitating connections and processing payments through the Site.

3.  CONTRACTS BETWEEN LANDOWNERS AND HUNTERS

Landowners and Hunters reserve the right, in their sole discretion, to enter into a separate agreement between themselves. The Company has no obligation to facilitate, review, or be involved in any such agreement. Landowners may require Hunters to execute a separate access agreement before allowing entry to their property.

The Company may not be named as a party to any agreement between a Landowner and a Hunter, nor held liable under any such agreement. Any agreement that names the Company as a party is null and void as it pertains to the Company, and you agree to release the Company from any obligation, liability, or legal action arising from disputes between Landowners and Hunters.

4.  LIMITATION ON LIABILITY AND DAMAGES

The Company assumes no liability for any damages arising from the use of the Site or access to any property booked through the Site. In all cases, the Company's total liability is limited to no more than the Platform Fee received for the specific booking giving rise to the claim. You waive any claim for consequential, exemplary, special, or incidental damages.

By using the Site, you agree to release, hold harmless, and indemnify the Company, its officers, agents, employees, and volunteers — on your own behalf and on behalf of your heirs, executors, and assigns — from all liability for claims of personal injury, illness, death, or property damage, including those arising from the negligence or other fault of the Company, its officers, agents, employees, volunteers, or customers. This release applies to all risks associated with the use of the Site and any property accessed through it.

5.  CONTENT

All content submitted to the Site — including property listings, profiles, images, video, and other media — is subject to review by the Company at its sole discretion. The Company reserves the right to remove any content that violates this Agreement, or any applicable local, state, or federal law. The Company is not liable for content published by Users.

Any images, video, or other media associated with a property listing may not include identifiable images of individuals without their express written consent. The Company reserves the right to request copies of such consent and to remove non-compliant content.

6.  ACCEPTABLE USE

Users agree to use the Site only for its intended purpose of connecting Landowners and Hunters for lawful recreational access. The following activities are expressly prohibited:

  • Creating false, misleading, or fraudulent property listings or user profiles
  • Submitting fake reviews or manipulating the review system
  • Harassing, threatening, or abusing other Users through the messaging system or any other feature of the Site
  • Impersonating another person, business, or entity
  • Using automated tools, scrapers, bots, or scripts to access or collect data from the Site without prior written consent from the Company
  • Attempting to gain unauthorized access to any part of the Site, its servers, or related systems
  • Using the Site to facilitate any activity that violates local, state, or federal law
  • Booking property with no intent to pay, or initiating fraudulent chargebacks or payment disputes

The Company reserves the right to investigate any suspected violation of this section and to take appropriate action, including removal of content, suspension, or termination of accounts, and cooperation with law enforcement where required.

7.  LANDOWNER ACKNOWLEDGEMENT

By listing a property on the Site, Landowners represent and agree to the following:

Accuracy of Listing.

Landowners acknowledge that their property listing is complete, accurate, and represents a true description of the subject property, including all images, video, and media used.

Authority to List.

Landowners represent that they personally own the listed property, that their business owns it, or that they have express written permission from the property owner to rent or grant access to it. Landowners who list property they do not own must provide written proof of permission upon the Company's request. Any Landowner listing a property on behalf of another party agrees to the Terms on that party's behalf. The Company reserves the right to remove any listing not accompanied by such proof and to contact the property owner directly if unauthorized use is suspected.

Stripe Connect Onboarding.

Landowners acknowledge that in order to receive Payouts, they must create and maintain a Stripe Connect Express account. Landowners can complete this process by creating an account on the Site and accessing the Stripe Connect onboarding portal through their account dashboard. Landowners must agree to Stripe's Connected Account Agreement as part of onboarding. Failure to complete Stripe onboarding will result in Payouts being held until the account is fully established. The Company does not collect or store Landowner banking details; all financial information is held by Stripe.

Cancellation Policy.

Landowners agree to honor the sitewide cancellation policy described in Section 10(d), which governs all Bookings made through the Site. Failure to honor the cancellation policy may result in the Landowner's Payout being held pending Dispute resolution.

Good Faith Operation.

The Company reserves the right to remove a Landowner's profile and/or listings if the Company receives complaints, if the Landowner does not operate in good faith with Hunters or third parties, or if the Landowner fails to take reasonable steps to rectify issues that arise.

Company Fees.

Landowners acknowledge that the Company is not required to refund Platform Fees for any reason. If a Landowner believes they are entitled to a fee adjustment, they may contact the Company at www.nomadpreserve.com/contact.

Account Maintenance.

Landowners agree to keep their contact information, Stripe Connect account, and property listings current and accurate.

8.  USER ACKNOWLEDGEMENT

By creating an account or using the Site as a Hunter, Users represent and agree to the following:

Accurate Profile.

Users acknowledge that their profiles are a true representation of themselves, including their name and age. Users under the age of 18 are not permitted to use the Site.

Compliance with Law.

Users agree to comply with all applicable local, state, and federal laws, as well as all applicable hunting, fishing, and trapping regulations. If a User violates any such law or regulation, the Company reserves the right to report the incident to the appropriate authorities and will cooperate fully with any resulting investigation. The Company is not liable for any such violation by a User.

Good Faith Operation.

The Company reserves the right to remove a User's profile if the Company receives complaints, if the User does not operate in good faith with Landowners or third parties, or if the User fails to take reasonable steps to rectify issues that arise.

Account Maintenance.

Users agree to keep their contact information, profile, and payment methods current and accurate.

9.  USE OF OUR LOGO, NAME, SITE, OR LIKENESS

Users, third parties, and other individuals or entities may use the Company's logo, name, or likeness solely to promote a property listing or personal experience through social media, without prior written consent. No other use is permitted without prior written consent from the Company.

No individual, business, or entity may use the Company's logo, name, site, or likeness in a manner that: (a) creates the false impression that the Company is affiliated with, owned, or operated by another party; (b) suggests that another party sponsors or endorses the Company; or (c) misrepresents the nature of the Company's relationship with any User or third party.

Copying, reproducing, re-engineering, or otherwise misappropriating the Company's site, logo, slogan, name, or content is an unauthorized use, and the Company reserves the right to pursue legal remedies against any party that violates this section.

10.  PAYMENT PROCESSING AND TERMS

a. Third-Party Processors.

All payment processing on the Site is handled by Stripe, Inc. Users should review Stripe's Terms of Service and Privacy Policy at stripe.com. The Company is not responsible for any loss or disruption arising from Stripe's systems or actions.

b. Payment Authorization.

By completing a booking, you authorize the Company and Stripe to charge your payment method for the total cost of the booking, including any applicable taxes and fees.

c. Timing of Payment.

All bookings on the Site use Instant Booking. Payment is captured immediately upon checkout and the booking is confirmed at that time. No landowner pre-approval step exists.

d. Cancellation Policy.

Nomad Preserve maintains a single sitewide cancellation policy that applies to all Bookings. The Platform Fee is non-refundable in all cancellation scenarios. All refunds are calculated against the base listing price only (i.e., the amount paid excluding the Platform Fee). The Stripe payment processing fee is absorbed by the Company in all refund scenarios. All cancellation windows are measured in calendar days remaining until the check-in date.

  • 14 or more days before check-in: The Hunter receives a refund equal to the full base listing price. The Platform Fee is retained by the Company. No Payout is issued to the Landowner.
  • 3 to 13 days before check-in: The Hunter receives a refund equal to 50% of the base listing price. The Platform Fee is retained by the Company. No Payout is issued to the Landowner.
  • Fewer than 3 days before check-in:
    • If the Hunter cancels: No refund is issued. The Landowner receives their full Payout, released on the original check-in date.
    • If the Landowner cancels: The Hunter receives a refund equal to the full base listing price. The Platform Fee is retained by the Company. No Payout is issued to the Landowner.

If a Landowner fails to honor this cancellation policy, the Hunter may file a Dispute under Section 12. The Company reserves the right to hold a Landowner's Payout pending resolution of a cancellation dispute.

e. Payout Policy.

Landowners receive Payouts through their Stripe Connect Express account. The Company does not collect, store, or transmit Landowner banking details; all financial data is held by Stripe. Landowners must complete Stripe Connect onboarding before Payouts can be issued. The Company is not responsible for any losses resulting from incorrect or outdated information provided by the Landowner to Stripe.

f. Payout Timing.

Payouts to Landowners are released on the check-in date of the booking and are generally available in the Landowner's Stripe Connect account within 1–3 business days of that release, subject to Stripe's standard transfer timelines. The Company does not manually schedule or delay Payouts beyond what is required by Stripe's standard processing. In the event a Payout is delayed due to a pending Dispute or incomplete Stripe onboarding, the Landowner will be notified.

g. Platform Fee.

The Platform Fee is 12% of the Landowner's listed price and is charged to the Hunter on top of that price at checkout. The Landowner receives 100% of their listed price via Stripe Connect. The Platform Fee is non-refundable except as described in the Cancellation Policy in Section 10(d).

11.  CLAIMS AGAINST THE COMPANY

If you believe you have a claim against the Company, you must provide written notification of your claim within 30 days of the incident giving rise to the claim. Notice must include sufficient detail and supporting documentation to allow the Company to evaluate the claim. The Company will have 30 days from receipt of notice to respond or attempt to resolve the matter before any legal action may be initiated. Failure to provide timely and sufficient written notice may limit the Company's ability to investigate and respond, but does not automatically release the Company from all liability.

12.  DISPUTE RESOLUTION

The Company provides a dispute resolution process for disagreements between Hunters and Landowners arising from a Booking. This process is available for issues including but not limited to: property misrepresentation, cancellation policy violations, and access or safety concerns.

Filing a Dispute.

A Dispute must be submitted to the Company within 7 days of the check-out date (or the date the incident occurred, if not tied to a specific stay). Disputes submitted after this window may not be eligible for resolution. Disputes may be filed through www.nomadpreserve.com/contact.

Required Information.

All Dispute submissions must include: the booking reference number, a clear description of the issue, and any supporting documentation (photos, messages, receipts, or other relevant evidence).

Company's Role.

The Company will review all submitted evidence and may contact both parties for additional information. The Company acts as a neutral facilitator and is not a party to the underlying Booking agreement. The Company's determination is final and binding on both parties with respect to any Payout hold or refund action taken through the Site.

Possible Outcomes.

Following review, the Company may take one or more of the following actions: release or hold a Landowner's Payout; issue a full or partial refund to the Hunter; issue a warning to either party; or suspend or terminate the account of either party in accordance with Section 13.

Resolution Timeline.

The Company will endeavor to resolve Disputes within 14 business days of receiving all required information from both parties. Complex disputes may take longer; the Company will notify affected parties if additional time is required.

Limitation.

The Company is not liable for resolving disputes that arise from agreements made between Hunters and Landowners outside of the Site, or from conduct that occurs off-platform. The Dispute resolution process governs only matters directly related to Bookings made through the Site.

13.  ACCOUNT SUSPENSION AND TERMINATION

The Company reserves the right to suspend or permanently terminate any User account at its sole discretion. Grounds for suspension or termination include, but are not limited to:

  • Violation of any provision of these Terms and Conditions
  • Violation of applicable local, state, or federal law
  • Submission of false or misleading information in a profile or listing
  • Repeated complaints from other Users that the Company deems credible
  • Failure to operate in good faith with other Users or the Company
  • Fraudulent payment activity, including unauthorized chargebacks
  • Any conduct the Company reasonably determines to be harmful to Users, third parties, or the platform

Notice.

Where practicable and where doing so does not compromise the safety of other Users or the integrity of an investigation, the Company will provide a User with notice prior to termination and an opportunity to respond.

Effect on Pending Bookings.

If a Landowner account is terminated, any confirmed future Bookings will be cancelled and affected Hunters will receive a full refund. If a Hunter account is terminated, any confirmed Bookings may be cancelled at the Company's discretion, subject to the applicable cancellation policy.

Effect on Payouts.

Termination of a Landowner account does not forfeit Payouts already earned for completed Bookings, provided no fraud or Terms violation is associated with those Bookings. Payouts may be withheld pending the outcome of any open Dispute or investigation.

Appeals.

A User who believes their account was suspended or terminated in error may submit a written appeal to the Company at www.nomadpreserve.com/contact within 14 days of receiving notice of the action. The Company will review the appeal and respond within 14 business days. The Company's decision on appeal is final.

14.  JURISDICTION AND TIME LIMIT

You agree that the exclusive venue for any litigation arising out of this Agreement shall be in Livingston County, Michigan, United States of America. If you fail to prove any claim against the Company, you agree to pay all of the Company's reasonable legal costs, expenses, and attorney's fees incurred in defending that claim. Before bringing any legal action, you must provide the Company with the written notice described in Section 11. In any action against the Company, you waive trial by jury.

15.  GENERAL PROVISIONS

If a court of competent jurisdiction declares any provision of this Agreement invalid or unenforceable, the remaining provisions shall remain in full force and effect. No statement or promise by the Company shall be binding unless reduced to writing and signed by an authorized officer of the Company. Any modification of this Agreement must be in writing and agreed to by both parties, except for updates made by the Company pursuant to the notice process described in the introduction to this Agreement. This Agreement shall be binding upon and enforceable by the parties and their heirs, executors, administrators, successors, and assigns.

16.  TEXT MESSAGE COMMUNICATIONS

By providing your mobile phone number and creating an account on this Site, you expressly consent to receive automated text messages (SMS) from Nomad Preserve, LLC at the number you provide. Messages may include booking confirmations, reminders, status updates, and other transactional notifications related to your use of the Site. Your consent to receive text messages is not a condition of purchase or use of the Site. Message and data rates may apply. Message frequency varies based on account activity. You may opt out at any time by replying STOP to any message from us. For assistance, reply HELP or contact us at www.nomadpreserve.com/contact. Nomad Preserve, LLC does not share your phone number with third parties for their own marketing purposes.

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